FAQ
Anyone who is planning to go to Germany for their studies, work, family reunion etc., can apply for a Blocked Account. Also students living in Germany, who is applying for visa extension can also apply for a Blocked Account with us.
Yes, allyWays is approved by German Federal Foreign office. Therefore, all the confirmation documents issued by us are accepted by the German Embassies / Consulates and the Foreigner’s Office (Ausländerbehörde) for your residence permit.
Yes, we can open a Blocked Account for you even if you are under 18. Please note that we might need some additional documents in such situation. You will be informed via email if we need any additional information.
Don’t worry, even if your account does not have any funds, we do not close the account automatically. Therefore, there is no time limit to transfer the funds. You can transfer funds anytime to your Blocked Account. If we notice that your account is inactive for longer period (more than 12 months), we will contact you to decide if you still need the account or not.
You are welcome to contact us via email (support@allyWays.de) or use the online form or give us a call (+49 (0)40 5393 1748) during our office hours (Mon - Fri 09:00 to 18:00). We are also happy to receive you in our office at (Hamburger Str, 182, 22083 Hamburg)
We pride ourselves to maintain a fast response time. During our office hours it could vary between 2 hrs to 8 hrs. Please note that we make end our day at 18:00 and resume reading the emails next working day at 09:00.
Our customer support team is multilingual. You can write to us in German, Spanish, Russian, French, Korean and Chinese. Please note that the response time could be a bit slower if you write to us in any of the above languages as not each customer support team member speak all the languages ;-)
Please note that we do not have any representation outside Germany. We communicate with our customers only directly via support@allyWays.de
Your account will be held at either BNP Paribas S.A (Frankfurt) or Postbank. These two are well established large banks in Germany
No, there are no monthly charges for the Blocked Account.
We charge only €99 for 12 months for the Blocked Account. In our allWays PRO package the charge is just €59 without any monthly charges.
We charge only €99 for 12 months for the Blocked Account. In our allWays PRO package the charge is just €59 without any monthly charges.
Sperrfreigabe is the confirmation letter provided by the German consulate / Authorities allowing us to refund the blocked funds if you are not travelling to Germany or going back from Germany..
You can write us to support@allyWays.de about things that need to be changed. We will then make the necessary changes in your application.
In case you want to cancel your application, you can write us to support@allyWays.de
Normally it takes around 2 hours during our working hours. In any case, we will open the Blocked Account within the same day (working day).
We require only your passport to open a Blocked Account. But for some Nationals, our bank require an additional identification document (Driving license, National ID etc.,).
You can block any amount as per your / Embassy requirement. For the latest requirement on the monthly blocked amount, please visit the website of German Embassy / Consulate in your home country.
You can transfer funds through any local bank or forex services to the Blocked Account. We also work with local, international partners to support you to transfer funds.
You can activate the Blocked Account by linking your current account details. Once activated, the first payout will be paid within 2 - 5 days working.
You can simply write to us at support@allyWays.de
You can simply write to us at support@allyWays.de
We charge just €60 as an extension fee for 12 months.We do not need any additional documents for extension
In case of Visa rejection, you need to send us the visa rejection letter by email to initiate the closing and refund.
For all other situations, you need to send us the confirmation from the consulate (Sperrfreigabe) to refund your funds.
We will transfer your blocked amount to the account where the funds originally came from.
For all other situations, you need to send us the confirmation from the consulate (Sperrfreigabe) to refund your funds.
We will transfer your blocked amount to the account where the funds originally came from.
We require passport and admission letter to open BARMER Health Insurance.
International students who has got an admission in a state recognized University for Bachelor/Master and not older than 30 years, are eligible to apply for the Public Health Insurance.
Health Insurance confirmation certificate will be sent to you within 2 hours after you register with us (during working hours).
For Students below the age of 23 and students who have children being above 23 years of age the monthly contribution is €111,07.
Students above the age of 23 up to 30 without children pay a monthly amount of €113,70
Students above the age of 23 up to 30 without children pay a monthly amount of €113,70
You can obtain free Travel Insurance by becoming an allyWays insurance customer. It’s your personal allyWays-Bonus.
Yes, you can change the travel date of the Travel Insurance. You can write to support@allyWays.de with your revised travel date. We will send you the updated Travel Insurance.
The Travel Insurance is valid upto 180 days and provides unlimited coverage. (Embassy requires minimum of €30,000 for Travel Insurance).
You can activate your BARMER Health Insurance by uploading the details (Enrollment certificate, German address and current account details) in your online portal.
Once BARMER receive and verify the documents for the activation, the insurance card will be dispatched to your address. This normally takes upto 2 weeks.
allyWays PRO provides Blocked Account + FREE Incoming Travel Insurance + Public Health Insurance with an astounding price of €59.
Simply write to us at support@allyWays.de to upgrade to allyWays PRO.
You can upgrade to allyWays PRO any time before activation of your Blocked Account and Insurance. Upgrading to allyWays PRO is not possible after the activation or backwards.
No. In order to get the benefits of allyWays PRO, you must apply through us.
Yes, you can apply for allyWays PRO if you are a Studienkolleg/Language Student where we offer Blocked Account along with CannyWings Private Health and Travel Insurance.
You can simply write to support@allyWays.de to cancel the allyWays PRO.
In a Standard package, the Blocked Account will be charged with €99 whereas in allyWays PRO, you get the Blocked Account + Travel Insurance + Public Health Insurance( Bachelor/Master) with a Startling price of €59.
If you have been admitted to Studienkolleg/Language course, you get the Blocked Account + Travel Insurance + Private Health Insurance. Private Health Travel Insurance premium is just €35 a month.
If you have been admitted to Studienkolleg/Language course, you get the Blocked Account + Travel Insurance + Private Health Insurance. Private Health Travel Insurance premium is just €35 a month.
Language/Studienkolleg Students are eligible to take CannyWings Private Health Insurance.
The monthly premium for CannyWings Private Health Insurance is €35 a month.
CannyWings Private Health Insurance can be used as a Travel Insurance as well. It is not required to buy any local Travel Insurance.
Also, the Travel Insurance coverage sum is unlimited though the Embassy requirement is €30,000.
Also, the Travel Insurance coverage sum is unlimited though the Embassy requirement is €30,000.
Yes, Simply write to us at support@allyWays.de to update the new date in your insurance certificate.
CannyWings Health Insurance can be activated along with your Blocked Account.
You can activate by sending a mail to us at support@allyWays.de
You can activate by sending a mail to us at support@allyWays.de
Yes, you can extend CannyWings Health Insurance after activation.
You can write to support@allyWays.de to cancel the CannyWings Health Insurance.
The premium for CannyWings Health Insurance will be calculated and charged only after your arrival in Germany. It will be booked each month by SEPA Direct Debit (direct booking from your German current account).